KinNestHow to reach us — and how we handle problems.
A real person reads every message and answers. Start with the guides for the quick things; for everything else, here is the right door.
The guides cover most of it
Setup, nominees, the handover, your data, and receiving a record — each explained step by step.
Who to write to
KinNest is owned and operated by Built4U Apps Private Limited, Chennai, Tamil Nadu, India. Company details.
Registered office: C303, WOW By UrbanTree, Sowmiya Nagar, Medavakkam, Chennai-600100
support@kinnest.in
Using the app, your subscription, anything that is not working — start here.
privacy@kinnest.in
Access, correction, export or deletion, and any data-protection question — including from the EU and UK.
security@kinnest.in
Found a flaw? Tell us what you did and what you saw. We will not threaten you, and we will tell you when it is fixed.
grievance@kinnest.in
A formal complaint under India's data-protection law. If we do not resolve it, you may approach the Data Protection Board of India.
What to expect when you write
A person answers — there is no bot wall. KinNest is a small, deliberately lean operation, which means the people who build it are the people who read your message.
- Data-protection requests are answered within one month, and usually much sooner. You never need to give a reason, and exercising a right never costs anything.
- Security reports get a reply, a fix, and word from us when it is done. Our security contact is also published for scanners at /.well-known/security.txt, and the full posture is on the security page and in our threat model.
- Everything else — write to support, and we will help.