Docs / Your account & data
Your data

Your account and data

What KinNest keeps for you, how it is protected, how you edit or delete it, and how long anything stays.

What we hold

Your records and documents

Your account holds the information you add about your accounts, assets and personal wishes.

Entries describe what a thing is, where to find it and anything you want your family to know. You can also add letters, documents and photos.

KinNest does not ask for access to your financial accounts or login credentials. We recommend keeping passwords, PINs and other access credentials separately, and recording where to find them in KinNest.

In your account
  • YESPointers: what a thing is and where to find it
  • YESA personal message for your family
  • YESOne or two recognition photos per entry
What KinNest does not access
  • NOAccess to your financial accounts or login credentials
  • NOMoney or payment services
  • NOAny connection to your bank
Protection

How your data is stored and protected

Four plain facts about where your data lives and how it is kept.

IN INDIA

Stored in India only

Your data lives on servers in India (asia-south1) and stays there.

ENCRYPTED

In transit and at rest

Your data is encrypted on the way to us and while it is stored, using AES-256.

SEALED

A tamper-evident seal

Every entry carries a SHA-256 seal. If anything alters it, that shows. The seal proves an entry has not been changed; it does not hide the contents.

ACCESS RULES

Strict server-side rules

Your record is private unless you share it with an accepted nominee or the handover rules authorize access. The rules that enforce this run on our servers, where they cannot be bypassed.

We do not read your record. That is a rule we keep, backed by the access rules above. It is a promise about how we operate, not a claim that reading is technically impossible.
On the roadmap

End-to-end encryption is something we are building

Today your data is encrypted in transit and at rest, and we keep a firm rule that we do not read your record. We are working towards end-to-end encryption, where the data is locked so only you and the family you choose can open it. We will say so plainly on the day it is true, and not before.

Your control

Editing, exporting, and deleting

You are in charge of your record. You can change it, take a copy, or remove it, at any time.

01
Edit anything, anytime.

Open an entry and change the note, the photos, or the personal message. There is no lock-in and no waiting.

02
Export a copy.

You can produce a printed pointer sheet: what your record is, who to contact, and your children by name. It carries no asset detail and no phone numbers, so it is safe to keep on paper.

03
Delete an entry, or your whole account.

Remove a single entry, or close the account entirely. Closing removes your record from KinNest.

Deleting your account is permanent. Once your record is removed, we cannot bring it back for you. Export a copy first if you want to keep one.

Here is exactly what a deletion touches and what it does not.

A deletion erases
  • GONEYour record and every entry in it
  • GONEYour photos and personal messages
  • GONEYour pointers to where things are
A deletion leaves behind
  • KEPTA record you already handed to your family. They keep what they were given.
  • KEPTThe audit log of release events: dates and names only, never record content.
If a nominee deletes their own account, the record they were holding is deleted with it. They are giving it up, and no other account could ever open it once theirs is gone.
How long we keep it

We keep your account while it is doing a job

There is one simple clock. While your account is in use, it stays. Once it has gone quiet for a long time and serves no one, we warn you, then close it.

Your account is kept, however quiet it is, as long as any one of these is true:

  • You are using it: opening the app, checking in, or editing your record.
  • Your subscription is active or in its free trial.
  • You are an accepted nominee for someone whose account still exists.

If none of these is true and there has been no sign of you for three years, we email and notify you two months before we close the account. Every nominee who accepted a role gets that warning too, so nobody is caught unaware. A paying account is never closed for being quiet.

One thing is kept longer, on purpose. A small audit log of what the release machine did — the dates and names of events, never the contents of your record — is held for ten years. It survives even a full account deletion, because it is the tamper-evident proof of whether a handover ever happened.

Retention at a glance
Quiet account closed after3 YEARS
Warning sent before closing2 MONTHS
Release-events audit log kept10 YEARS
A paying account is never closed for being quiet.
Lapsed coverage freezes configuration; it does not delete your record. While coverage is over you cannot add or edit content or nominees or check in. You can still delete content, remove a nominee and export your record. If your watch was already running, its countdown continues from the last accepted Check in and we may still ask the people you named to check on you. If it had not started, there is no countdown or family contact — see how the handover works.
Your rights

Your rights under India's data law

India's data-protection law gives you clear rights over the personal data we hold. In KinNest, most of them are things you can do yourself, right now.

ACCESS

See what we hold

Your record is yours to view any time you open the app, and you can export a copy.

CORRECT

Fix what is wrong

Edit any entry directly. Nothing is frozen once you have written it.

ERASE

Delete your data

Remove a single entry, or close your whole account, whenever you choose.

RAISE

Ask us a question

You can contact us with a concern about your data and we will respond.

Nominee is not the same as heir. KinNest hands over the record of an asset, never its ownership. Who inherits is for your family and the law, not for us.

Signing in

Your sign-in and who can see your record

How you get into your account, and how a nominee reads a record after it is released.

Your email is your account. You sign in one of three ways: with Google, by creating an account, or by signing in to one you already have. Your email address is the account itself and cannot be changed. Your phone number is only a contact; it does not sign you in and it decides nothing.
A nominee needs no app. When a record is released, the nominee reads it on the web at app.kinnest.in by signing in with the email you invited. There is nothing for them to install.
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